Muscle Factory is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, store, and protect your information.
1. Who We Are
Muscle Factory
William Street, Swinton, S64 8BP
Email: musclefactoryswinton@gmail.com
Telephone: 01709 591846
Muscle Factory is the data controller responsible for your personal data.
2. What Information We Collect
We may collect and store the following information:
Name, address, email address, and phone number
Date of birth (for age verification)
Membership details and attendance records
Payment information (processed securely by third-party providers)
Access control data (fobs, cards, entry logs)
CCTV footage for safety and security
Communications with us (email, messages, enquiries)
We do not store full card details.
3. How We Use Your Information
Your data is used to:
Set up and manage your membership
Process payments and prevent fraud
Control access to the facility
Communicate important information about your membership
Maintain safety and security within the gym
Comply with legal and regulatory obligations
4. Lawful Basis for Processing
We process your data under the following lawful bases:
Contract – to provide gym membership services
Legal obligation – for accounting and regulatory purposes
Legitimate interests – for safety, security, and business operations
Consent – where required for marketing communications
5. Marketing Communications
We may contact you with information about gym services, offers, or updates. You can opt out of marketing communications at any time by contacting us or using unsubscribe links where provided.
6. Sharing Your Data
We only share your personal data where necessary to operate the gym and manage memberships. This may include sharing data with:
Membership management and payment processing providers, including Clubright, for the purposes of administering memberships, payments, access control, and attendance records
Access control and security providers
Professional advisers or authorities where legally required
We never sell your data to third parties.
7. Data Storage & Security
Your data is stored securely using appropriate technical and organisational measures. Access is restricted to authorised personnel only.
Data is retained only for as long as necessary to fulfil its purpose or comply with legal requirements.
8. CCTV
CCTV is in operation within the premises for the purposes of crime prevention, public safety, and staff protection. Footage is retained for a limited period unless required for investigation.
9. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data (where applicable)
Object to or restrict processing
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)
10. Changes to This Policy
This policy may be updated from time to time. The most current version will always be available via our website or at reception.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: musclefactoryswinton@gmail.com
Telephone: 01709 591846